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The CCIT Support Center will have Duo D-100 hardware tokens available for $20 plus $1.40 tax. These devices are the preferred alternative to a mobile device or phone because they will work for any situation or application. In the event a student or... Read More

For Macs running Mac OS 14 Sonoma, there are several methods for printing to the Papercut Printing system. For students:Use the studentprinting AirPrint method For employees: 1. Use the employeeprinting AirPrint method2. Use the Employee Printing ... Read More

  Common PaperCut printing issues for Macs A common issue while printing is to enter an incorrect username, password or to have changed your Clemson University password so that your currently saved password is no longer correct.When this occurs, the... Read More

  HOW TO USE THE KNOWLEDGEBASE When sending a knowledgebase article to a customer, we may want to send the link. To do this you need the article ID, which is listed under the title of every HDKB article (this article is 2297). Once you have the ID... Read More

Clemson University is leveraging classroom technology to deliver a blended instructional model. More than 480 traditional and laboratory classrooms are equipped to become one of three types of classrooms: lectern, video teleconferencing (VTC),... Read More

Kronos software is used to submit time and leave at Clemson University. This software is accessed through the web and not installed on your computer, so you do not need to worry about the version of Kronos. However, the browser that you use to... Read More

Here are some ways to get help from Clemson Computing and Information Technology. PHONE Call or text (864) 656-3494. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.... Read More

To install the mobile app for Kronos, find the app in your device's app store.  Search for "Kronos" and select the app "UKG Workforce Central". After you download and install it, it will ask for the server.  You may type this in: https:/... Read More

Knowledge articles (KAs) provide customers with clear, consistent, and accessible technology answers to their questions. Important: Keep formatting as simple as possible: Always observe the editor's default font throughout the article including... Read More

Canvas Basics: Global Navigation Menu Settings   NOTIFICATION PREFERENCES Notifications by default are sent to your @clemson.edu email. You can make changes to the default notifications you receive from Canvas in both type and frequency. 1. In the... Read More